POLICIES

CANCELLATIONS

OUR OFFICE REQUIRES 24 HOURS NOTIFICATION IF YOU ARE UNABLE TO KEEP YOUR SCHEDULED APPOINTMENT. IF LESS THAN 24 HOURS NOTICE IS GIVEN, A $102 FEE WILL BE CHARGED TO YOUR ACCOUNT. 

DEPOSITS

OUR OFFICE REQUIRES A DEPOSIT FOR ALL GROOMING ($75), DENTAL AND SURGICAL PROCEDURES ($250-$400) AT THE TIME OF SCHEDULING. THIS FEE IS NON-REFUNDABLE IF CANCELED LESS THAN 48 HOURS PRIOR TO THE SCHEDULED APPOINTMENT.